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to Skype

After your initial sign-in, Skype for Business will automatically launch upon startup for PC users unless you manually sign out.

To sign in:

  1. Launch Skype for Business by selecting the Start Menu and searching for Skype for Business
    Searching for Skype for Business 2016
  2. Select Skype for Business in the search results.
  3. In the Sign-in Address field, enter your primary KU email address
    (see screenshot)
  4. Click Sign-in.

Completing the steps above should be enough to sign you in, however, if prompted you will need to complete the following steps to finish signing-in.

  1. In the Username field, enter your KU Online ID followed by @home.ku.edu (KUOnlineID@home.ku.edu).
  2. In the Password field, enter your KU Online Password.


Note: After changing your password, you may be prompted to enter your Exchange credentials. Refer to this knowledgebase article for instructions on how to sign in.

When signing-in to Skype for Business your first time, remember to select the checkbox for  "Keep me signed in" so that you will be automatically signed-in when Skype launches.

To sign in:

  1. Use Cmd + spacebar to launch the Spotlight Search and type in Skype for Business.
    Search for Skype for Business
  2. Click on Skype for Business in the search results.
  3. In the Email address field, enter your Primary KU email address. For example, "ImaJayhawk@ku.edu."
  4. Click on Advanced Options. (see screenshot)
  5. In the Username field, enter the domain (home) followed by a backslash (\) and your KU Online ID. For example, "home\a123b456." (see screenshot)
  6. Click Save.
  7. Click Continue and in the password field, enter your KU Online Password.
  8. Click the Sign In button.

These instructions are the same for both iOS and Android devices.

To sign in:

  1. Install the official Skype for Business mobile app from the Apple App Store or the Google Play store.
  2. Launch the app and on the sign in screen enter your primary KU email address. (see screenshot)
  3. Click on Advanced Options.
  4. In the Username field, enter the domain (home) followed by a backslash (\) and your KU Online ID. (see screenshot)
  5. Close the advanced options to return to the main sign-in screen.
  6. Enter your KU Online Password
  7. Click the arrow to sign-in.

Note: if asked for a phone number, your mobile number will be filled in by default. Replace the number with your KU issued phone number.

Types of Phones

There are two types of Skype-enabled phones recommended, you should have one of the following models. Please note which model you have to know which instructions to follow.

Polycom VVX 501 Touch Screen Phone

Polycom VVX 311 Button Phone

To sign in:

For detailed instructions on signing-in to your phone, please see the instructional handouts for your phone model.

Download the Polycom VVX 501 Sign-In Handout PDF.

Download the Polycom VVX 311 Sign-In Handout PDF.

Download the Polycom VVX 400 Sign-in Handout PDF.

For sign-in instructions and more information on using the Skype Web App, visit the Skype Web App for Meetings page.

Link to KU IT's YouTube  Powered by KU IT 

Training Workshops

KU faculty, staff and students can sign up for courses at no cost at workshops.ku.edu.

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