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Technology Help Desk

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Students, faculty, and staff can contact the KU IT Customer Service Center, where full-time customer service representatives, as well as student employees, are available to help. You can contact us in this way by calling 785-864-8080, emailing itcsc@ku.edu or visiting our in-person locations.


Contact the CSC Contact your TSC
Contact the CSC with questions about password resets and for after-hours support (contact information and hours below).

Contact your TSC with questions about everything else.

Visit tsc.ku.edu and search for your department to find your TSC contact information.


Customer Service Center support hours:

Support by phone or email*



Mon-Thurs. 8 a.m. - 8 p.m.
Fri. 8 a.m. - 5 p.m.
Sat. 10 a.m. - 6 p.m.
Sun. Noon - 8 p.m.

Walk-In Support*

Price Computing Center

Mon-Thurs. 8 a.m. - 8 p.m.
Fri. 8 a.m. - 5 p.m.
Sat. 10 a.m. - 6 p.m.


KU IT Knowledge Base


Edwards Campus*


Walk-In Support:
Regent's Center Hawk's Nest (support phone)

Mon - Thurs. 7:30 a.m. - 10:30 p.m.
Fri. 7:30 a.m. - 5:00 p.m.
Sat. 8:00 a.m. - 5:00 p.m.
Sun. 1:00 p.m. - 5:00 p.m.

*Please Note: Hours may vary on holidays, during breaks and in the summer. Please check IT News & Alerts for special hours.

View more at technology.ku.edu/help.

Link to KU IT's YouTube  Powered by KU IT 

Training Workshops:

KU faculty, staff and students can sign up for courses at no cost at workshops.ku.edu.

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