Splashtop Setup Instructions


Download and Install

  1. Select and download the applicable Splashtop Business Access Application version for your device below.

    Installation URLs

Log In and Register Device

  1. Launch the Splashtop Business Access Application and select SSO login.
     View ScreenshotSplashtop SSO
  2. Enter your primary KU email address starting with your KU Online ID followed by @ku.edu (for example: a123b456@ku.edu). Note: Alias KU email addresses will not work.
  3. Select Log In.
  4. Enter your KU credentials at the KU single sign-on screen.
  5. Locate the email from Splashtop and follow the instructions to authenticate and activate your device.
     View ScreenshotSplashtop Authentication Email
  6. Return to the Splashtop desktop app and select OK to the authenticate prompt to activate your device.
     View ScreenshotSplashtop Authentication Prompt
  7. Return to the desktop program and select Log In to begin using the Splashtop Business Access app.

Connect to a Machine

Machine Status:

SymbolStatus
Grey monitorOffline
Blue monitorAvailable
Blue monitor with green circle around itIn Use

 

  1. Open and log in to the Splashtop Business App.
  2. Select an available machine.
  3. Select the monitor iconMonitor icon with cursor to connect.
  4. Enter your KU Online ID and password.
  5. Agree to the log in notice.
  6. Select Log in.

Navigate:

IconFunctionality
outline of monitor with x in the middleDisconnects the session. Note: Does not log you out. Log out of the machine before disconnecting.
Indicates that a previous user did not log out properly. Note: this will display who else is logged in.
outline of two monitors overlappingIndicates additional monitors
Outline of monitor with number 1 in the middleShows the display monitor. If multiple monitors are available, choose a monitor and display preferences.
eyeball iconChange the view settings.
4 arrows pointing away from each other at each cornerToggle to full screen.
letters C, A, and D in square shapesCtrl Alt Delete
two circle outlines, one inside of the otherStart a session recording.
a page icon with two arrows pointing away from each otherTransfer files to and from the remote system.
3 rectangles on 3 horizontal links positioned on different places on the lines. Additional settings