| Software | Title | Type | Link |
|---|---|---|---|
| Acrobat | Adobe Acrobat - Essentials | Course Outline | DOC |
| Acrobat | Adobe Acrobat Pro DC - Essentials | Presentation Slides | PPT |
| Blackboard | Blackboard | Video | YouTube » |
| Acrobat | Adobe Acrobat Pro DC - Essentials | Trainer's Manual or Self-study Guide | DOC |
| Acrobat | Adobe Acrobat Pro - Essentials | Activity Directions | ZIP |
| Acrobat | Adobe Acrobat - Essentials | Handout | |
| Case Study | Facilities Serices Case Study | Video | YouTube » |
| Case Study | Shared Service Centers | Video | YouTube » |
| Classes | Classes.ku.edu | Video | YouTube » |
| CMS | CMS - Basic Training | Complete Documentation | PPT |
| E&P | Enroll and Pay | Video | YouTube » |
| Video | YouTube » | ||
| Excel | Excel - Advanced Formulas & Functions | Course Outline | DOC |
| Excel | Excel - Advanced Formulas & Functions | Presentation Slides | PPT |
| Excel | Excel - Advanced Formulas & Functions | Trainer's Manual or Self-study Guide | DOC |
| Excel | Excel - Basics (Online) | Presentation Slides | PPT |
| Excel | Excel - Essentials | Course Outline | DOC |
| Excel | Excel - Pivot Tables | Course Outline | DOC |
| Excel | Excel - Pivot Tables | Presentation Slides | PPT |
| Excel | Excel - Pivot Tables | Trainer's Manual or Self-study Guide | DOC |
| Excel | Excel - Basics | Presentation Slides | PPT |
| Excel | Excel - Essentials | Presentation Slides | PPT |
| Excel | Excel - Basics | Trainer's Manual or Self-study Guide | DOC |
| Excel | Excel - Intermediate | Activity Directions | DOC |
| Excel | Excel - Intermediate | Trainer's Manual or Self-study Guide | DOC |
| Excel | Excel - Intermediate | Presentation Slides | PPT |
| Excel | Excel - Intermediate (Online) | Presentation Slides | PPT |
| Excel | Excel - Transpose | Video | YouTube » |
| Excel | Excel - Select Data Using Ctrl | Video | YouTube » |
| Excel | Excel - Flashfill | Video | YouTube » |
| Excel | Excel - Create a Custom Shortcut Menu | Video | YouTube » |
| Excel | Excel - Use an Ampersand to Combine Text Strings | Video | YouTube » |
| Excel | Excel - Autofull | Video | YouTube » |
| Excel | Excel - Add Multiple Rows and Columns at Once | Video | YouTube » |
| Excel | Excel - Subtotals and Grouping | Video | YouTube » |
| Excel | Excel - Sparklines | Video | YouTube » |
| Excel | Excel - Smart Art | Video | YouTube » |
| Excel | Excel - Named Ranges | Video | YouTube » |
| Excel | Excel - Macros | Video | YouTube » |
| Excel | Excel - Hiding Columns and Rows | Video | YouTube » |
| Excel | Excel - Headers and Footers | Video | YouTube » |
| Excel | Excel - Freeze Panes | Video | YouTube » |
| Excel | Excel - Formatting a Table | Video | YouTube » |
| Excel | Excel - Formatting the Page | Video | YouTube » |
| Excel | Excel - Finding Data | Video | YouTube » |
| Excel | Excel - Filtering & Sorting | Video | YouTube » |
| Excel | Excel - Creating Tables | Video | YouTube » |
| Excel | Excel - Conditional Formatting | Video | YouTube » |
| Excel | Excel - Charts and Graphs | Video | YouTube » |
| Excel | Excel - Changing Views | Video | YouTube » |
| Excel | Excel - Number Formats | Video | YouTube » |
| FYE | New2KU Campus Technology Overview - 2017 | Video | YouTube » |
| Greeting | KU CIO Greeting to Students | Video | YouTube » |
| Greeting | KU CIO Greeting to Faculty and Staff | Video | YouTube » |
| Greeting | Greeting from the CIO of KU | Video | YouTube » |
| Help Desk | Technology Help Desk | Video | YouTube » |
| Illustrator | Adobe Illustrator - Basics | Presentation Slides | PPT |
| Illustrator | Adobe Illustrator - Essentials | Course Outline | DOC |
| InDesign | Adobe InDesign - Basics | Presentation Slides | PPT |
| InDesign | Adobe InDesign - Essentials | Course Outline | DOC |
| InDesign | Adobe InDesign - Basics | Trainer's Manual or Self-study Guide | DOC |
| Knowledgebase | Self-help Ticketing and Knowledgebase | Video | YouTube » |
| KU Portal | KU Portal | Video | YouTube » |
| MAC | Mac Skype - Missed Calls and Voicemail | Video | YouTube » |
| MAC | Mac Skype - Presence | Video | YouTube » |
| MAC | Mac Skype - Making a Call | Video | YouTube » |
| MAC | Mac Skype - Instant Messaging | Video | YouTube » |
| MAC | Mac Skype - Call Forwarding | Video | YouTube » |
| MAC | Mac Skype - Contacts and Groups | Video | YouTube » |
| MAC | Mac Skype - Ringing Options | Video | YouTube » |
| MAC | Mac Skype - Answering a Skype Call | Video | YouTube » |
| Mailman | Admin Cheatsheet | Handout | |
| Mailman | Full User Manual | Handout | |
| Mailman | Email List Administration - Using Mailman | Presentation Slides | PPT |
| MIA | Microsoft Imagine Academy | Video | YouTube » |
| MPS | Media Production Studio | Video | YouTube » |
| Office 365 | OneDrive Cheatsheet | Handout | |
| Office 365 | Office 365 | Video | YouTube » |
| OneNote | OneNote | Video | YouTube » |
| Online ID | Student ID vs. KU Online ID | Video | YouTube » |
| Outlook | Getting Organized in Outlook | Handout | |
| Outlook | Outlook - Getting Started for Students | Complete Documentation | DOC |
| Outlook | Outlook - Getting Started for Students | Course Outline | DOC |
| Outlook | Outlook - Getting Started | Presentation Slides | PPT |
| Outlook | Outlook - Getting Started for Students | Presentation Slides | PPT |
| Outlook | Outlook - Getting Organized | Course Outline | DOC |
| Outlook | Outlook - Getting Organized | Trainer's Manual or Self-study Guide | DOC |
| Outlook | Outlook - Getting Started | Complete Documentation | DOC |
| Outlook | Outlook - Getting Started | Course Outline | DOC |
| Outlook | Outlook - Getting Started | Trainer's Manual or Self-study Guide | DOC |
| Outlook | Outlook - Getting Organized | Complete Documentation | DOC |
| Password | Password | Video | YouTube » |
| Photoshop | Using Photoshop for Web Images for CMS | Handout | PPT |
| Price Computing Center | KU Price Computing Center Dedication Video | Video | YouTube » |
| Printing | Computer Labs and Printing | Video | YouTube » |
| Quick Learn Series | Quick Learn Series - Surveys, Polls, and Forms | Video | YouTube » |
| Quick Learn Series | Quick Learn Series - Top 5 CMS Questions and Answers | Video | YouTube » |
| Quick Learn Series | Quick Learn Series - Design HTML emails using Outlook | Video | YouTube » |
| Quick Learn Series | Quick Learn Series - Creating Web Icons using Adobe Illustrator | Video | YouTube » |
| Quick Learn Series | Quick Learn Series - Adobe Photoshop Basics | Video | YouTube » |
| Quick Learn Series | Quick Learn Series - PowerPoint Tips and Tricks | Video | YouTube » |
| Quick Learn Series | Quick Learn Series - Using Word for Academic and Research Papers | Video | YouTube » |
| Quick Learn Series | Quick Learn Series - Excel Advanced Formulas and Operations | Video | YouTube » |
| Quick Learn Series | Quick Learn Series - Using Excel to Analyze your Gradebook | Video | YouTube » |
| Quick Learn Series | Quick Learn Series - Excel Tips and Tricks | Video | YouTube » |
| Quick Learn Series | Quick Learn Series - Interactive PDFs | Video | YouTube » |
| Quick Learn Series | Quick Learn Series - Word Advanced Tips and Tricks | Video | YouTube » |
| Quick Learn Series | Quick Learn Series - Outlook Task Management | Video | YouTube » |
| Quick Learn Series | Quick Learn Series - Adobe Creative Cloud Design Basics | Video | YouTube » |
| Quick Learn Series | Quick Learn Series - OneDrive for Business and Office 365 | Video | YouTube » |
| Quick Learn Series | Quick Learn Series - Getting Started with OneNote | Video | YouTube » |
| Quick Learn Series | Quick Learn Series - Outlook Email and Time Management | Video | YouTube » |
| Quick Learn Series | Quick Learn Series - Excel Pivot Tables | Video | YouTube » |
| Skype | Skype Basics - Voicemail | Video | YouTube » |
| Skype | Skype Basics - Making a Call | Video | YouTube » |
| Skype | Skype Basics - Ringing Options | Video | YouTube » |
| Skype | Skype Basics - Answering a Call | Video | YouTube » |
| Skype | Skype Basics - Voice and Video Calls | Video | YouTube » |
| Skype | Skype Basics - Scheduling a Meeting | Video | YouTube » |
| Skype | Skype Basics - Presence | Video | YouTube » |
| Skype | Skype Basics - Signing In or Out | Video | YouTube » |
| Skype | Skype Basics - Using the Interface | Video | YouTube » |
| Skype | Skype Basics - Instant Messaging | Video | YouTube » |
| Skype | Skype Basics - Conversation History | Video | YouTube » |
| Skype | Skype Basics - Contacts and Groups | Video | YouTube » |
| Skype | Skype - Phone Service Basics | Presentation Slides | PPT |
| Skype | Skype - Mastering Online Meetings | Trainer's Manual or Self-study Guide | DOC |
| Skype | Skype - Phone Service | Complete Documentation | DOC |
| Skype | Skype - Phone Service (MAC) | Complete Documentation | DOC |
| Skype | Skype - Phone Service Demo for Mac and PC | Presentation Slides | PPT |
| Skype | Skype - Phone Service Demo for PC | Presentation Slides | PPT |
| Skype | Skype - Phone Service Mastering Multiple Lines | Presentation Slides | PPT |
| Skype | Skype - Basic Training | Presentation Slides | PPT |
| Skype | Skype - Phone Basics | Trainer's Manual or Self-study Guide | DOC |
| Skype | Skype for PC | Complete Documentation | DOC |
| Skype | 311 Polycom Phone Basics | Handout | |
| Skype | 311 Polycom Phone Sign-in Guide | Handout | |
| Skype | 501 Polycom Phone Basics | Handout | |
| Skype | 501 Polycom Phone Sign-in Guide | Handout | |
| Skype | Skype Meeting Presenter Setup Guide | Handout | |
| Skype | Skype Phone Basics for PC | Handout | |
| Skype | Skype Tips and Tricks for PC | Handout | |
| Skype | Voicemail Access and Reference Sheet | Handout | |
| Skype | Voicemail Guide | Handout | |
| Skype UCC | Unified Contact Center for Agents | Handout | |
| Skype UCC | Unified Contact Center for Polycom Phones | Handout | |
| Skype UCC | Unified Contact Center for Supervisors | Handout | |
| Skype UCC | Unified Contact Center - Voicemail and Audio | Handout | |
| Virtual Lab | Virtual Lab | Video | YouTube » |
| Webinar Wednesdays | Metadata is Betta Data | Video | YouTube » |
| Website | Technology.ku.edu | Video | YouTube » |
| Zoom | Connect a Polycom to Zoom | Handout | |
| Zoom | How to Sign-in | Video | YouTube » |
| Zoom | Using Zoom at KU | Handout | |
| Zoom | Using Zoom for Interviews | Handout | |
| Zoom | Video Conferencing Options | Video | YouTube » |
| Zoom | Using Zoom at KU - Demo | Presentation Slides | PPT |
| Zoom | Using Zoom at KU - Workshop | Presentation Slides | PPT |
| Zoom | Zoom - Getting Started | Trainer's Manual or Self-study Guide | |
| Zoom | Zoom | Video | YouTube » |
| Zoom | Zoom - Video Conferencing Options | Video | YouTube » |
| Zoom | How to Sign In | Video | YouTube » |
| Zoom | Download Zoom for Mac | Video | YouTube » |
| Zoom | Scheduling a Meeting | Video | YouTube » |
| Zoom | Downloading and Using the App | Video | YouTube » |
| Teams | Microsoft Teams Cheat Sheet | Cheat Sheet | |
| Outlook | Email Management Tips & Tricks | Complete Documentation | |
| spark | Adobe Spark Cheat Sheet | Cheat Sheet | |
| Duo | Duo Self-Enrollment Guide | Handout | |
| Outlook | Exchange Migration Mobile Instructions | Cheat Sheet | |
| Outlook | Email Pre-Migration Communcation | Communication | |
| Outlook | Email Post-Migration Communication | Communication | |
| Perceptive Experience | Perceptive Experience - Workflow Quickstart Guide | Cheat Sheet | |
| Perceptive Experience | Perceptive Experience - Documents Quickstart Guide | Cheat Sheet | |
| Skype | Skype for Business Basics | Cheat Sheet | |
| Excel | Creating Accessible Excel Files | Video | YouTube » |
Training Workshops
KU faculty, staff and students can sign up for courses at no cost at workshops.ku.edu.
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